Bonus Terms and Conditions

General Bonus Terms and Conditions
How to use a Bonus

  • All bonuses are limited to one computer/household/person/email address/banking details.
  • A minimum deposit of €20 (200kr, $20) is required to claim a bonus.
  • Players will automatically receive the bonuses in the welcome package on their first three deposits at the casino. All bonuses relevant to the welcome package will be automatically issued upon deposit.
  • If any part of the Welcome Package or other automated bonuses is not credited automatically, please contact our customer support team immediately on live chat so that it can be credited manually. If the deposit has been played before the bonus is credited, the bonus will not be granted.
  • Players can cancel a bonus by contacting our 24/7 customer support. This can only be done before a bet is placed. Players can contact our 24/7 customer support to stop automatic bonuses before they deposit.
  • Claiming game winnings from 'free spin' or 'bonus' features initiated with bonus funds but completed after the bonus has been wagered, lost or forfeited will result in the removal of all associated winnings from wagering associated with the initial bonus funds.
  • The use of bonus funds purely to progress through the bonus stages of games such as, but not limited to, Sweet Alchemy, Wish Master, and Robin Hood can result in the winnings voided.
  • Only one bonus can be claimed at one time.

Wagering

  • For all bets, placed bets are deducted from your cash balance first. If no cash balance is available, then the bet placed is deducted from your bonus balance.
  • Bonus funds are valid for all slots (and scratch cards) by Betsoft, Wazdan, Evoplay, Fugaso, GS. The casino reserves the right to remove winnings and withhold withdrawals if a player has placed bets on games other than Slots and Scratch cards while the player has active wagering requirements.
  • The welcome bonus balance is subject to a 45 times wagering requirement before withdrawal can be made. Unless stated otherwise, bonuses that aren't part of the welcome package are subject to a 30 times wagering requirement before withdrawal can be made.
  • Please note that different games contribute a different percentage towards the wagering requirements:
    - Slots and scratch cards: 100%
    - Pinocchio, Hansel and Gretel, Scruffy Duck, Copycats, Tiger Heart, Castle Blood, Miss Midas, The Spin Lab: 90%
    - Big Bang, Blood Suckers, Dead or Alive, Devil´s Delight, Eggomatic, Eye of the Kraken, Kings of Chicago, Pearls of India, Reel Steal, Robin Hood, The Wish Master, Tower Quest, Zombies, 300 Shields, Lucky 8 Line, Super Nudge 6000,Secrets of the Stones, Victorious, Jack Hammer 2, Jackpot Jester 6000, Jackpot Jester Wild Nudge, Viking Runecraft, Steam Tower, Demolition Squad, Hugo 2, Immortal Romance, Jack Hammer, Moon Princess, Reactoonz, Riches of RA, Creature from the Black Lagoon: 0%

Withdrawal

  • To ensure a more efficient and faster withdrawal process, please send the documents required according to our Withdrawal Policy to [email protected] .
  • Bonus funds are virtual funds which cannot be withdrawn.
  • Once you receive a bonus you will be allowed to cash out a maximum of x20 of your deposit until your general casino balance reaches 0. When a player’s balance reaches 0, the bonus balance and associated wagering requirements are reset.

General

  • The casino reserves the right to remove no deposit bonus funds from accounts which have been inactive for more than 15 days
  • Unless stated otherwise, each offer is valid only during the date it was originally sent.
  • On occasions, games may appear on the site that are restricted in the territory you are playing from. Wagering of any bonuses will not be available on these games. Should you receive free spins for a game that is restricted in your territory please contact support so they can be changed to an appropriate reward.
  • Bonuses are not awarded to players with pending withdrawals on their account.
  • The casino reserves the right to void any bonuses and/or winnings obtained by breaking the bonus terms and conditions or any other fraudulent behaviour.
  • The casino reserves the right to permanently close the account of players who repeatedly attempt fraudulent behaviour or breach bonus terms on more than one occasion.
  • The casino reserves the right to expire promotions at any time.
  • Withdrawals are subject to auditing by the casino and can be withheld where clear abuse or fraud has been detected.

Free Spins

  • These terms apply to any promotions offering free spins including promotions received via the VIP program.
  • Any winnings in a player’s balance that have been accrued from free spins will be converted to bonus funds.
  • Bonus funds are subject to a 45 times wagering requirement before being eligible for withdrawal.

Non Deposit Bonus

  • These terms apply to all FREE bonuses and FREE SPINS whereby no deposit is required.
  • A maximum of one bonus per person/household/computer.
  • Any winnings in a player’s balance that have been accrued from free spins will be converted to bonus funds.
  • Unless stated otherwise, all bonus funds are subject to a 60 times wagering requirement.
  • In order to withdraw winnings from a no deposit bonus, the player has to verify the account by depositing a minimum amount of €20 via credit card.
  • €70 can be cashed out (€50 in winnings plus €20 deposited). Any amount over the maximum cashout will be automatically removed upon cashout.
  • The casino reserves the right to expire promotions at any time.
  • The following games are not eligible to play with the bonus and do not count towards wagering requirements: Blackjack in all forms, Roulette in all forms, and Poker in all forms.
  • General terms apply.
  • Players from the following countries will not be eligible to make any withdrawals related to this bonus and or the winnings accumulated from this bonus: Algeria, Libya, Sudan, Nigeria, Mali, Eritrea, Morocco, Mauritania, Djibouti, Congo, Kenya, Niger, Uganda, Angola, Namibia, Mozambique, Gabon, Zambia, Afghanistan, Armenia, Bangladesh, Uzbekistan , Vietnam, Turkmenistan, Tajikistan, Sri Lanka, Pakistan, North Korea, Malaysia, Macau, Kyrgyzstan, Laos, Kazakhstan, Indonesia, Bhutan, Brunei, Burma, Rwanda, Somalia, Palestine.